Refund policy
At Saxon, we strive to ensure that everything meets the highest standards of quality. However, if there is a defect in your item, we offer a refund as outlined below.
Refunds:
- Refunds are available only in cases of a defect in the product.
- To initiate a refund, please contact us within 7 days of receiving your order.
- Refunds will be processed once we receive the item and verify the defect.
Exchanges:
- Exchanges are available for size or style adjustments.
- To request an exchange, please reach out to us via WhatsApp within 7 days of receiving your item.
We appreciate your understanding and look forward to ensuring a great experience with Saxon!