Refund policy

At Saxon, we strive to ensure that everything meets the highest standards of quality. However, if there is a defect in your item, we offer a refund as outlined below.

Refunds:

  • Refunds are available only in cases of a defect in the product.
  • To initiate a refund, please contact us within 7 days of receiving your order.
  • Refunds will be processed once we receive the item and verify the defect.

Exchanges:

  • Exchanges are available for size or style adjustments.
  • To request an exchange, please reach out to us via WhatsApp  within 7 days of receiving your item.

We appreciate your understanding and look forward to ensuring a great experience with Saxon!